← Back

Terms of Service

Last updated: April 12, 2026

These Terms of Service ("Terms") govern your use of the VBeta mobile application ("App") operated by VBeta ("we," "us," or "our"). By downloading or using the App, you agree to these Terms.

1. Eligibility

You must be at least 13 years old to use the App. By using the App, you represent that you meet this requirement.

2. Account Registration

The App uses Firebase Authentication. You are responsible for keeping your credentials secure and for all activity under your account. Notify us immediately at support@duobook.co if you suspect unauthorized access.

3. Subscription & Tokens

3.1 Free Tier

New accounts receive a limited number of analysis tokens at no charge.

3.2 Token Purchases

You may purchase additional analysis tokens as one-time in-app purchases through Apple's App Store. All purchases are subject to Apple's payment terms.

3.3 Monthly Subscription

A monthly subscription grants a recurring token allowance, credited at the start of each billing period. Subscriptions auto-renew unless cancelled at least 24 hours before the current period ends. You can manage or cancel your subscription in your Apple ID account settings.

3.4 Price Changes

If subscription pricing changes, you will be notified in advance. Continued use of the subscription after the new price takes effect constitutes acceptance of the new price. Unused tokens do not carry over if a subscription lapses.

3.5 No Refunds

Purchased tokens and subscriptions are non-refundable except as required by applicable law or Apple's refund policies. Unused tokens do not carry over beyond any stated expiry.

4. User Content

4.1 Your Videos

You retain ownership of any climbing videos you upload or record using the App. By submitting a video, you grant us a limited, non-exclusive license to process it on-device solely to provide the analysis service. We do not transmit your video files to our servers.

4.2 On-Device Processing

All pose estimation and movement analysis runs on your device using Apple's Vision framework. Raw video frames are not stored or shared by us.

4.3 Prohibited Content

You must not upload content that depicts illegal activity, infringes third-party rights, or violates any applicable law.

5. Acceptable Use

You agree not to:

6. Health & Safety Disclaimer

VBeta provides automated movement feedback for informational and recreational purposes only. It is not a substitute for professional coaching, medical advice, or injury prevention guidance. Climbing is an inherently risky activity. We are not liable for any injury or harm resulting from actions taken based on the App's feedback.

7. Intellectual Property

All App content, including the analysis engine, UI, and coaching text, is owned by VBeta and protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership to you.

8. Third-Party Services

The App integrates with:

Your use of those services is governed by their respective terms. We are not responsible for their availability or conduct.

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF ANALYSIS RESULTS, OR UNINTERRUPTED AVAILABILITY.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VBETA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 90 DAYS BEFORE THE CLAIM AROSE.

11. Termination

We may suspend or terminate your access if you violate these Terms. Upon termination, unused tokens are forfeited except where required by law.

12. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by updating the "Last updated" date above. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles.

14. Dispute Resolution

If you have a dispute with us, please contact us first at support@duobook.co. We will attempt to resolve the issue informally within 30 days.

15. Contact

Questions about these Terms? Contact us at:

support@duobook.co
VBeta